Artwork Terms & Conditions

Customers are responsible for supplying print-ready artwork. Unless otherwise agreed, artwork should be:

• Supplied as a high-quality PDF.
• At the correct final size.
• In CMYK colour mode.
• At approximately 300dpi for images.
• Supplied with 3mm bleed where required.
• With important text and logos kept safely inside the trim area.
• With fonts embedded or converted to outlines.
• Minimum font size should be 6 pt. Text smaller than 6 pt may not be readable when printed.

Customers are responsible for checking all artwork content, including:

• Spelling and grammar.
• Names, dates, prices and contact details.
• Images, logos and colours.
• Size, layout and positioning.

We are not responsible for errors contained in customer-supplied artwork or artwork approved by the customer.

Where a proof is provided, the customer must carefully check and approve it before production.

Once artwork has been approved, production may begin immediately. Changes requested after approval may incur additional charges and may delay the order.

Approval confirms that the customer accepts the artwork for production.

Colours displayed on screens may differ from the final printed product.

Variations can occur due to differences between monitors, printers, paper, inks, finishes and production batches.

For colour-critical work, customers should request a physical proof or discuss colour matching with us before production.

We will print artwork as supplied. Low-resolution, pixelated or poor-quality images may produce poor-quality results.

We are not responsible for image-quality issues caused by artwork supplied by the customer.

Customers confirm that they have the necessary rights and permissions to use all artwork, photographs, logos, fonts, trademarks and other materials supplied to us.

We are not responsible for copyright, trademark or other intellectual-property infringement arising from customer-supplied artwork.

We may refuse to print artwork where we reasonably believe that it may infringe third-party rights or breach applicable law.

If we are asked to amend or prepare customer artwork, additional artwork charges may apply.

Unless specifically agreed, artwork amendments are technical corrections only and do not include proofreading, copywriting, graphic design or legal review.

If an error is caused by incorrect artwork supplied or approved by the customer, a reprint may be chargeable.

If an error is caused by our production process, we will investigate the issue and, where appropriate, provide a suitable remedy.

Nothing in these terms affects your statutory rights as a consumer.

By approving artwork or instructing us to proceed without requesting a proof, the customer confirms that the artwork is suitable for production.